Refund and Returns Policy

Return Policy for Google Products

At Perfect Memorials Tombstone, we aim to provide the highest quality products and exceptional service to our customers. If for any reason you are not completely satisfied with your purchase of a Google product, we offer a straightforward return policy to ensure your peace of mind.

1. Eligibility:

  • To be eligible for a return, the Google product must be in its original condition, including all accessories, packaging, and documentation.
  • Returns must be initiated within 30 days of the purchase date.

2. How to Initiate a Return:

  • To initiate a return, please contact us at or call us at 067 816 1227. Our customer service team will guide you through the return process and provide you with a return authorization number (RA#).

3. Return Authorization Number (RA#):

  • All returns must have a valid RA# issued by Perfect Memorials Tombstone. This number must be clearly marked on the outside of the package.
  • Returns without a valid RA# may not be accepted and could be subject to additional processing fees.

4. Return Shipping:

  • Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service and insuring the package for its full value to ensure safe delivery.

5. Inspection and Refund:

  • Once we receive the returned Google product, our team will inspect it to ensure it meets the eligibility criteria.
  • If the return is approved, a refund will be issued to the original payment method within 7-10 business days.

6. Exclusions:

  • Personalized or customized Google products may not be eligible for return unless they are defective or damaged.
  • Returns of Google products purchased from unauthorized resellers will not be accepted.

7. Contact Us:

  • If you have any questions or concerns regarding our return policy or the return process, please don’t hesitate to contact our customer service team at or by phone at 067 816 1227.

Note: This return policy is subject to change without prior notice. Please refer to our website at for the most up-to-date information regarding returns.